Contact Online Crypto Casino

Got a question about one of our crypto casino reviews, spotted something that needs updating, or want to flag a concern about a listed site? This page covers the ways to reach our team and what happens once you do.

Ways to Reach the Team

Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to close out enquiries. We aim to respond within two working days, though it can occasionally take longer during busy periods.

Including a short line on what your message is about — a review query, a correction, a partnership enquiry — helps us route it to the right person and get back to you faster.

What We Can Help With

Questions about our rankings — If you'd like more detail on how we scored a particular bitcoin casino or crypto casino bonus, ask and we'll explain our reasoning.
Corrections — Licensing details, bonus terms, and supported coins at crypto casinos change frequently. If you've spotted information on the site that looks out of date, we want to know so we can check and update it.
Content suggestions — If there's a topic around bitcoin casinos, no-KYC play, or a specific site you'd like us to cover in more depth, tell us.
Partnership or editorial enquiries — If you represent a crypto casino operator or a related business and want to discuss a listing or feature, outline who you are and what you're proposing.
Concerns about a listed site — If you've had a problem with payouts, verification, or account access at any operator we cover, let us know the details. It helps keep our reviews honest and current.
Responsible gambling support — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward appropriate resources, or contact the National Problem Gambling Helpline directly on 1-800-GAMBLER.

What This Site Can and Can't Answer

We can talk you through how we assess crypto casinos, why a particular site sits where it does in our rankings, or how a bonus's wagering requirements typically work. What we can't do is give legal or tax advice. Whether an offshore crypto casino is available to you personally depends on your state's laws, and any questions about tax on gambling or crypto winnings should go to a qualified professional, not to us.

We also can't process withdrawals, verify your identity, or resolve account issues directly with an operator — those requests need to go to the casino's own support team. If you're unsure who to contact for an account-specific issue, tell us and we'll point you in the right direction where we can.

Before You Write In: A Few Things Worth Knowing

Since a lot of enquiries we get relate to specific casinos, a couple of points can save time:

Editorial ratings on this site reflect our own research into factors like supported coins, payout speed, licensing, and game selection — they are not customer reviews, and we haven't wagered real funds at the sites we cover.
Offshore crypto casinos, including everything reviewed here, operate under licences from jurisdictions such as Curaçao or Anjouan rather than any US regulator. They sit in a legal grey area for US players, and availability varies by state, so always check your own state's rules before signing up anywhere.
Crypto casino play carries the same money-loss risk as any gambling, plus the added risk that the value of BTC, ETH, or other coins can move while you're playing. None of our content should be read as advice to gamble more than you can afford to lose.

If your question touches on any of these areas, our guide to non-GamStop casinos may already cover some of the ground you're after.

Responsible Play Comes First

Whatever the reason for getting in touch, we take responsible gambling seriously. Every site we review must be 18+ or 21+ depending on the operator and applicable state minimum, and we flag clearly that offshore platforms may not offer the same self-exclusion tools or player protections as state-regulated US operators. If gambling has stopped being fun and started feeling like a problem, the National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available regardless of which site you play on.

After You Send a Message

Every email is read by a real person on our team, not filtered through a bot. We'll do our best to give you a clear, direct answer rather than a generic one, and if we need more detail to help properly, we'll ask. Thanks for taking the time to reach out — feedback from readers is a genuine part of how we keep this site accurate and useful.